Get in Touch With Us

Got a question about something you read on dmvmarathon.org.uk, spotted an error, or want to suggest a brand for us to look at? This page covers the ways to reach us and the kind of things we can actually help with.

How to Get in Touch

The best way to contact the Non Gamstop Casinos team is by email at [email protected]. We read everything that comes in and try to reply within a couple of working days. If your message is urgent — for example, a live issue with a listed brand — please say so clearly in the subject line.

A short note on what you're asking about helps us route your message properly. If you're asking about a specific offer, mention the brand name so we can check the current terms before replying.

What We Can Help With

• Questions about non Gamstop casinos — how these sites operate outside the UK self-exclusion scheme, what to check before signing up, or how a particular welcome offer works.
• Corrections — bonus terms, wagering requirements and licensing details change often. If something looks out of date on a review, tell us and we'll verify it.
• Ratings and methodology queries — if you want to know why a brand sits where it does in our rankings, or how we compare payment options and game libraries, we're happy to explain our reasoning in more detail.
• Suggestions — if there's a new brand, a payment method, or a topic around gambling outside Gamstop that you think deserves coverage, let us know.
• Support and self-exclusion questions — if you'd like information on managing your gambling or on how self-exclusion tools work at operators outside the Gamstop scheme, mention this and we'll point you towards general guidance.

For a fuller rundown of the operators we currently rate highest, our guide to trusted non Gamstop casinos in the UK is the place to start before you email us with a specific brand question.

What Happens After You Message Us

Every enquiry is read by a person, not a bot. We aim to respond within two working days, though this can stretch a little during busier periods. We don't send automated placeholder replies — you'll hear from someone who has actually read your message and, where needed, checked the relevant operator's current terms.

Why Accuracy Matters Here

We cover a fast-moving corner of the online gambling market. Welcome offers, wagering conditions and licensing details for casinos not on Gamstop can shift with little notice, and we rely partly on reader feedback to keep our reviews sharp. If you've come across a bonus that no longer matches what we've published, or a payment method that's changed, that kind of tip genuinely helps other readers, so please send it over.

We're independent in how we assess brands: commercial relationships with operators do not decide their position in our rankings, and we're happy to explain that process further if you ask.

Before You Write In

A few quick checks can save you time:

1. If your question is about a specific brand's offer, have the bonus name or amount to hand — this helps us find the right terms quickly.
2. If you're reporting an error, a link or screenshot of what you saw is useful, though not essential.
3. If you're asking about eligibility or local rules, let us know roughly what you'd like clarified so we can give a useful, specific answer rather than a generic one.

Remember that all gambling on this site's featured operators, and any correspondence about it, applies to readers aged 18 and over.

Thanks for taking the time to read this far — we do genuinely want to hear from readers, whether that's a compliment, a correction, or a question we haven't answered elsewhere on the site.